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Have a question about our AI tools, need technical support, or want custom enterprise workflows? Our expert team is ready to assist.

Direct AI Support

Need immediate guidance? Reach our primary engineering desk directly via email.

Primary Email
support@doedits.com
Average initial response time: < 2 hours

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Knowledge & Assistance

What Can We Help You With?

Explore our dedicated support categories to get specialized technical guidance quickly.

Technical Issues

Report processing errors, pipeline bugs, or unexpected tool behavior.

Feature Requests

Propose new AI tools, export formats, or workflow enhancements.

Security & Privacy

Inquire about data encryption, file deletion policies, or SAIF compliance.

Account & Billing

Manage subscription plans, invoice history, or team access seats.

Performance & API

Get assistance with API keys, batch processing rates, or speed optimization.

General Inquiries

Press inquiries, partnership opportunities, or general feedback.

Quick Answers

Frequently Asked Questions

Everything you need to know about contacting support and turnaround times.

Our automated AI triage routes incoming messages immediately. Technical support inquiries typically receive a human expert response within 1 to 2 hours.